If you are having trouble redeeming your gift card, please contact customer service at the place where the gift card is to be redeemed. In many cases, the issue is due to the gift card code being entered incorrectly during an online purchase.

Please make sure to enter the gift card code — not your activation code. If you cannot find your gift card with the gift card code, please contact our customer service, and we will resend the gift card to you.